As someone who has run their own businesses for the past 16 years I really feel for those that didnt manage to get their business through the decision by the government to lock down the economy.
Both my businesses have been affected by lockdowns but fortunately our reserves and the ability to continue online, even if at a reduced level, has allowed us to continue.
Bookings going forward seem to show people believe this to be the last lockdown and I sincerely hope that is the case. I like many miss the social and physical interaction with actual people rather than that through the PC screen.
I am fairly sure that online will remain as an element in my product delivery and this will be much larger than before but I do like the personal face to face interaction.